Jayco Rv Review

The Master closet is too small and there isn't any other closet to hang our clothes.
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ID
#944872 Review #944872 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Product
Jayco Rv
New Reviewer

No service at Jayco dealers

We bought a brand new 2015 Jayco Eagle Premier rsts from Layzee Acres RV in Orillia Ontario Canada and payed $83.000 for this unit and put $45.000 down. We have been on the road for ten months and now have two bent axle hangers and have been sitting in there compound for six months waiting to have them repaired as we were told it was not safe to drive this anymore. This has been *** as they start work every morning and the noise does not stop. No sewer and 30 amp hydro. Nobody gives a *** about us and we are still waiting. It is now starting to snow and we can't go south for the winter. Desperate for a fix. Beware about buying Jayco. Look else ware.
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1 comment
#1294385

I have a jayco octane that only had 5000km on it when the whole tongue of the trailer started to buckle and the trailer has never hauled any toys in it yet and was empty at the time of failure. I have been fighting with jayco for over 8 months and still have a trailer that I am paying on but is not safe for the road. Buyer beware don't buy jayco

ID
#944476 Review #944476 is a subjective opinion of poster.
Location
Kawartha Lakes, Ontario
Service
Jayco Rv Repair
Cons
  • Being screwed
Reason of review
Poor customer service
Loss
$83
Preferred solution
Let the company propose a solution

2016 Jayco - Jay Flight 28rls Rv Review from Fairborn, Ohio

We bought a 2016 jay flight and used the same tow system that we had used with our 2011 Zinger and similar to what we used on our 2006 Sportsmen, all without problems. Our tow vehicles have been Chevy Silverados, currently a 2013 2wd. I had noticed abrasion on the first link of the safety chain on both sides but didn't think it was significant, at the time of purchase. However, our tow system is continuing the abrasion to the point where the safety chain links are worn half way through! With our system connected both the truck and camper are level. Any adjustment of the equalizer hitch would mimimize the ability to transfer weight adequately. Why did Jaco use a low ball hitch design??? Our other two campers towed fine with the 'top ball hitch' design. Please advise.
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1 comment
#1231635

You may wish to make some adjustments or speak with your dealer. Wearing through steel chains is an indication of something not being correct. Should be simple adjustment.

ID
#941215 Review #941215 is a subjective opinion of poster.
Location
Fairborn, Ohio
Product
2016 Jayco Jay Flight 28rls Rv
Reason of review
Bad quality
New Reviewer

2012 Jayco Jayflight 32BHDS - Overhead Cupboard & Curtain Coming off Wall

2012 Jayco Jayflight 32BHDS - Overhead Cupboard & Curtain Coming off Wall
2012 Jayco Jayflight 32BHDS - Overhead Cupboard & Curtain Coming off Wall
After owning for only 4 years now, we noticed that the bottom shelf of the cupboard over the couch is coming off. We then checked to see how it is attached and found that there is no support at all for the bottom shelf in the cupboard as it meets the wall. ...
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ID
#939876 Review #939876 is a subjective opinion of poster.
Location
Edmonton, Alberta
Product
2012 Jayco Jay Flight 32bhds Rv
Pros
  • Looks pretty
Reason of review
Bad quality
New Reviewer

LEMON

I bought a Jayco Coach in march of 2016. Worst mistake in my life and the customer service is second to none as far as being absolutely horrible. The administration definitely have jobs bc they take no pride in what they sell and definitely cant back it up. I wouldn't...
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3 comments
#1270104

I just bought a2017 jayco travel trailer that is a lemon! Dealership blames me.

there's black mold, leaks, bedframe falling apart.

List goes on. How do I legally get out of this

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ID
#938354 Review #938354 is a subjective opinion of poster.
Location
Sulphur, Louisiana
Product
Jayco Rv
Cons
  • Poor quality of construction
  • Service
  • Product and whole experience
Reason of review
all the above
Loss
$50000
Preferred solution
Deliver product or service ordered

2016 Jayco BHDS - Furnace lasted 12 hours!

I bought a new 2016 Jayco BHDS travel trailer. Paid $30,000. Our first camping trip out where we needed the furnace it ran approximately 12 hours and went crazy. Just clicked but would not light, fan ran when the thermostat was in the off position, etc... My husband drove 50 miles one-way to get a new thermostat, but that did not fix the issue. He had to pull the fuse in order to get the furnace to shut down! We are scheduled for service on November 5th; 2 weeks away because the service department is completely booked at the dealer we bought from. A brand NEW trailer should not have these issues!!
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1 comment
#1228248

So it has a defective furnace? Like that can't happen?

Do you expect everything in life to be perfect? You're in for a lot of disappointments.

ID
#938196 Review #938196 is a subjective opinion of poster.
Location
Elyria, Ohio
Product
2016 Jayco Flight 32bhds Rv
Pros
  • Lot of standard options
Cons
  • New product defect
Reason of review
Damaged or defective
Loss
$248
Preferred solution
Let the company propose a solution

Jayco - Rv Review from New Albany, Ohio

We ordered it in January, was promised to us the first week in March, finally got it late in the day on the 23rd , leaving on vacation the 25th not much time to pack.found several things wrong with it while on vacation .the dealer fixed everything.seven months later it's back in for brakes not working,the dealer has had the RV now almost 3 weeks because jayco refused warranty said it falls on the company that makes the axles, meanwhile we out a RV til they figure out who is going to cover it. RCD has not been much help either .l am really very fed up with jayco and RCD sales.What ever happen to customer loyalty.
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ID
#938162 Review #938162 is a subjective opinion of poster.
Location
New Albany, Ohio
Product
Jayco Rv
Reason of review
Warranty issue

Embark

anyone had experience with 2010 Embark TB 390, Serious electrical problems ,Converter failed at 9,800 miles with a direct short, Crown mold popped off ,6 Foot piece only had two staples, Crown Mold corner Block fell off two months later didn't have enough glue to stick...
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ID
#937635 Review #937635 is a subjective opinion of poster.
Location
Sioux City, Iowa
Product
2010 Jayco Tb390 Rv
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

2016 Jayco Melbourne

We bought this new due to the supposedly good reputation of Jayco primarilly the Mercedez Chaisse. We were thinking of resale value The Jayco camper is the shoddiest piece of workmanship I've ever seen. This is supposed to retail over $100,00?!?!. Water pours in the cab as we're traveling! It's been to the factory and to a local repair...still leaks badly! We sent videos to Jayco of my husband holding his coffee cup catching the running water, while driving. It trickles on our dog laying between our seats. It trickles on my lap in the passenger seat. The screen door hinges broke on the bottom! How doest THAT happen. We haven't had a screen door since July! Customer service sent the local repair company hinges, but actually, an entire door section is needed. Trying to get someone to respond and follow through is a joke. Roger, from customer service, is ineffective AT BEST! 4 months ago, we had a date set for Jayco to pick up the RV and drive it to the factory in MIddlebury. I sent a confirmation letter, fortunately, because no date had actually been set! Two days later, I'm waiting for a response for a driver. DON'T GET A JAYCO. No matter the warrantee, if they don't fix it nor respond, you can have all the warrentees in the world! We have bolts coming up under the linoleum. The valance decorations just fall off. Trim falls off. The back slide jerks off the track. The list goes on and on. There's only one word I have after all of my dealings with Jayco in one year with our brand new Melbourne.......BUMMBLEFUCK! I can't believe this business funtioned as long as it has prior to the sale.
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1 comment
#1339152

We have not had any problems with our 2016 Jayco Melbourne. Everything works great.

It has been on 3 trips across the country. Jayco and the dealership had been wonderful.

We love our Melbourne.

ID
#935373 Review #935373 is a subjective opinion of poster.
Location
Deforest, Wisconsin
Product
2016 Jayco Melbourne Rv
Cons
  • No likes worst customer service i have ever seen
  • Extremely poor quality of our jayco camper
  • Quality
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

2016 Jayco North Point Rv Review

Just bought. Arm on awning bent. Poor air flow. Door warped. Seals needed redone. Not been able to use this year. Apache camper came got on Aug 18th and still has it till this day. So unhappy with Jayco.
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ID
#933304 Review #933304 is a subjective opinion of poster.
Location
Bellevue, Nebraska
Product
2016 Jayco North Point Rv
Reason of review
Bad quality
New Reviewer

Jayco 212QBW 2017

Update by user Oct 14, 2016

Took my maiden voyage and the floor creaked (I'm not a large person). The rear speaker did not work (yes I checked the hookup).

The deck covering is coming up in the storage area. Was leveling the RV and the crank pin broke.

Replaced it with a nail (works good. ...

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ID
#933139 Review #933139 is a subjective opinion of poster.
Location
Dallas, Texas
Product
2017 Jayco Jay Flight Slx 212qbw - Rv
Pros
  • Looks pretty
Reason of review
Bad quality

Jayco 36kpts slide issues

Own a 2013 Jayco Pinnacle 36kpts. Have had ongoing problems with the kitchen/living area slideout. Jayco uses slideout mechanisms designed and built by Lippert Industries. One mechanism uses a gear drive while the other uses computer controlled, high torque, stepper...
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9 comments
#1909475

I have the exact same problem with my 2017 Jayco Seismic.

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ID
#932874 Review #932874 is a subjective opinion of poster.
Location
Shingle Springs, California
Product
2013 Jayco Pinnacle 36kpts Rv
Reason of review
Repeat repairs for the same issues
New Reviewer

Jayco Precept 31UL

Our 2016 Jayco Precept 31UL is beautiful. It's comfortable riding with plenty of room for the two of us and our two dogs. I would recommend this motorhome for anyone who enjoys RVing. They honor their commitment to customer satisfaction. I cannot recommend them highly...
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ID
#931818 Review #931818 is a subjective opinion of poster.
Product
2016 Jayco Precept 31 Ul Rv
Pros
  • Quality company who back their products
Cons
  • Best company i have done business with
Reason of review
Good customer service

Pinnacle

Poor customer service unit been at factory since May people don't call back took me 5 weeks to even get first call back they towed it back never showed work order photos showing what they did to correct issues were out 700 for tires we were told they would pay for...
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3 comments
#1238897

Feel your pain!!! Bought new Pinnacle 2015 first two weeks heat pump failed six service calls and a year later finally replaced unit bad...kitchen slide completely rewired, dinette slide sagging so badly scared to sit there chairs hit together when any pressure on slide...steps inside came completely detached and hubby fell bad...bedroom wall so catapillered carpet buckled, never installed black water valve took a year to get that and this unit has been on road once from dealer to campground...the list goes on...scared it will cause accident because its falling apart at the seams...good luck hope its resolved we've given up!!! 96k later!!!

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ID
#929896 Review #929896 is a subjective opinion of poster.
Service
Jayco Rv Repair
Pros
  • Floorplan
Cons
  • No likes worst customer service i have ever seen
Reason of review
Bad quality
Loss
$70000
Preferred solution
Actually speak to customer relations about sending unit back or replace , better yet give me back my. Money
New Reviewer

Resolved: Jayco 2016 Precept 31UL still at Manteca RV dealership. Problems still not resolved.

Update by user Oct 05, 2016

Manteca Trailer and Motorhome and Jayco have corrected everything. I am a very happy customer.

I cannot recommend highly enough Manteca Trailer and Motorhome for all the great customer service.

I am a loyal customer.

I am grateful to Jayco for working with the dealershi...

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2 comments
#1428635

Have you heard anything back from Jayco concerning the replacement of the vehicle?

We too, are experiencing the same problems with a Jayco Precept 36t 2017. We have only had this in our possession for 20 days and purchased it the end of September.

Out of numerous problems we now have a bent frame in two places.

We also bottomed out on one of the 3 times we used it.

I would check the frame, the front tire is also damaging the front drivers side fender well because of the bent frame.

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Resolved
ID
#927041 Review #927041 is a subjective opinion of poster.
Product
2016 Jayco Precept 31 Ul Rv
Cons
  • Jayco knows this rv is defective
Reason of review
Bad quality
Loss
$125000
Preferred solution
Full refund
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