Jayco
Reviews and Complaints

Sounds like this was written by a salesman for Jayco. Just bought a Pinnacle, haven't picked it up yet.

I'll let you know how it goes. MDF

Very disappointing that one has to deal with such issues, due to quick mass production, and that no quality control is taking place at the production plant. These units are being shipped out and no PDI's being done?

Worse yet is my dealership failed to pick up on major issues as well? BEST ADVICE: I can give is stay away from Jayco! I spent $76,000 on my new 321 RSTS and have 9 issues already. Moved it 65 kms and parked at my acreage, retracted the 3 slides and discovered major issues!

(See my review) worse is I have to wait till winter for service, as my local Dealership is too busy selling units and has no time to service it? They take your money, then you have to wait for service for 6-7 months- till winter? MORE ADVICE: When purchasing a new unit, keep in mind the construction end of the unit, look for squeaks in floor (plywood not screwed down), humps in the floor, where the plywood has not been seated (tongue and groove). major issues in my trailer, and whole unit was built over it, now how does dealership plan to fix it??

Tear the whole bathroom apart, can just imagine the damages afterwards! check pantry door gaps, delamitation on pantry panelling and trims loose already. You can see daylight through back window (frameless window- 8" of light). slide not retracting properly and 1" gap all along one side.

Door screen frame warped- see light through screen. Door frame bent and not waterproofed properly from underside. Issue that water can enter and damage plywood- causing wood rot, delimitation and mould and mildew under the linoleum. Check for staples, not wood putty filled.

NOTE: QUALITY OF BUILD- BEFORE PURCHASING! PRETTY SAD TO SEE THIS COMPANY CARES LESS ABOUT QUALITY OF THEIR PRODUCT! SALES IS PRIORITY AND GOOD LUCK WITH WARRANTY! Should have bought a Montana!

Very Disappointed and will probably be selling it soon!

So much for our retirement 5th wheel! "DON'T BUY A JAYCO!"

We have had our Jayco White Hawk 21 fbs for 9 months now, outside of some minor issues with the trailer, it has but very good. Surprisingly enough it tows as nice as our 34 foot Holiday Rambler fifth-wheel did.

Quality in some areas could be better, and I mentioned my concerns, but the company never responded to them.

On a scale from 1-10, I would give them a 7! I think the biggest problem with the RV industry now is that the demand is high and they are not watching quality control as closely as they did.