New Reviewer

Cannot use new RV

We purchased a new 2016 RV from Camping World Longmont Colorado around Memorial Day weekend. After taking delivery we learned one day later that the air conditioner was wired backwards. CW took care of this issue the next day. We took it out only one weekend when the generator stopped working. We learned that the inventor is not sufficient for this rev. The bedroom valance fell off. The exterior molding came loose. We were told by CW that they would get to it when they could! They have had it weeks now. We have had to cancel 2 trips an d reschedule 2 others. We are scheduled to take 8 people to an A T V camp on Friday that has been prepaid. We have no R V to pull the trailer. Never ever purchase a Jayco when the warranty work needs to be done by C W. CW says that they have contacted Jayco to get authorization for warranty work to no avail. The Jayco website says that due to volume they may not be able to get back to you in a timely manner. Says something..doesn't it?
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1 comment
#1189556

We were very lucky, we purchased a new 2016 Seneca 37TS, at a show, signed subject to Road test, found front roof AC not working, shower door track broken, it was delivered for road test, with shower door held on with a bungee cord, large gouge in the tiles, ac not working, very loud wind noise, and to top it all off it was dirty.

Needless to say we refused the vehicle. The selling dealer was RVCANADA.

ID
#879162 Review #879162 is a subjective opinion of poster.
Location
Longmont, Colorado
Product
Jayco Rv
Cons
  • Warranty
Reason of review
Warranty issue

Jayco - Rv Review from Vancouver, British Columbia

We bought a 2015 Eagle HT 28.9 5th wheel last may (2015) in Grande Prairie, Canada. I can only assume that the lemon painted on the side wore off in transport. We have had warranty work from first use. These include front power jack motor, A/C, H/W tank, cabinet doors...
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ID
#879075 Review #879075 is a subjective opinion of poster.
Location
Vancouver, British Columbia
Product
Jayco Rv
Reason of review
Warranty issue
New Reviewer

2007 Jayco - Jay Flight Floorplan 31 Bhds Rv Review from Stormville, New York

2007 Jayco 31BHDS bought new late 2007. Put into use May 2008. Have had numerous leaks and now roof is so rotten that it is unsafe to walk on. Have been meticulous with the maintenance of the roof over the years and it still leaks. Been quoted over $6k to replace TPO roof. Dealer we bought unit from in Albany is useless and Jayco has done nothing for us. $25k trailer is worthless at this point. Will never buy another TT again. All junk. Beware all!
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ID
#876932 Review #876932 is a subjective opinion of poster.
Location
Stormville, New York
Product
2007 Jayco Jay Flight Floorplan 31 Bhds Rv
Cons
  • Poor quality of construction
Reason of review
Damaged or defective

2016 Jayco - Eagle 345bhts Rv Review from Atlanta, Georgia

2016 Jayco - Eagle 345bhts Rv Review from Atlanta, Georgia
2016 Jayco - Eagle 345bhts Rv Review from Atlanta, Georgia
Does jayco have plans to add another step to their 2016 jayco 345bhts eagle . they are so high off ground and hard for me to step up. Also why didnt the have a larger handbar on back door? Third is there a way to lower the outside gas stove . for instance something...
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2 comments
#1234074

If you can afford that 5th wheel, you can afford a folding step...

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ID
#875807 Review #875807 is a subjective opinion of poster.
Location
Atlanta, Georgia
Product
2016 Jayco Eagle 345bhts Rv
Reason of review
Bad quality
New Reviewer

Jayco 42 Ft Northpoint 5th Wheel--What a piece of ***

Husband and I bought a 2016 Jayco 42 Ft Northpoint in January, also bought extended warranty to make sure we were always covered. My unit is under original warranty, only 6 months old. One of my grey tanks is not draining, so all the water has built up in tank. I noticed this on June 13th. I called Jayco and filed a complaint, I found a mobile RV repair service to take a look at it--so he did. He contacted Jayco (Jayco is mad because I did not bring the unit to them). The unit is in a RV Resort in Dunedin, Florida, thus having a RV Mobile service. Long story short, its been almost 2 weeks and the leak under my unit (the grey tank) has got worse. I have been calling, the repair man has been calling to no avail with this *** for brains company. I finally get a hold of them today---the part (grey tank) has to be made. They have none on hand because they dont have room for them. Told me if i had taken it back to where I bought it they might have had one for me--my response to them is why dont you get off your *** and call them and find out if they do--they can ship it to the repair man. No such luck. Jayco is dragging their feet to fix the work that is needed to be done on the unit (install a new grey tank), mean while my grey tank is dropping. Now they tell me it will be atleast July 11th before the tank is done but can be up to 2 more weeks after that---WTH!!! This is why you have a warranty. There is no reason that it should take that long to install a new tank. I am furious. Juan Martinez with Bayside RV Mobile has the photos of this piece of ***. I will never ever ever buy Jayco again, infact, I might just get an attorney and see what I can have done. Until then, I will post bad reviews on every site i can find.
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3 comments
#1216256

Same as me 2015 pinnacle they are terrible with service and quality never again if you find a way to make them eat it let us know please

#1180192

Jayco will keep putting you off they just want to kill time till Warranty runs out I have 2015 greyhawk 100k $ no heat no a/c no hot water slides leak floor has started buckling from leak and this is after two trips back to jayco factory each time it took over 30 days and still nothing fixed I have already retained an attorney

#1180078

How much did you pay for that bumper-to-bumper, on-site, next day/next week service contract? I want to buy one too...

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ID
#874881 Review #874881 is a subjective opinion of poster.
Location
Palm Harbor, Florida
Product
2016 Jayco North Point Rv
Pros
  • Layout
Cons
  • Warranty
  • Customer service
  • Quality
Reason of review
Bad quality
Preferred solution
Get out here and fix the issue. I dont care what you have to do but get out here and replace my grey tank or bring me a new unit. This is a new unit and this should have NEVER happened.

Jayco Senaca warranty issues

I was told that I could take my RV to a local dealer and Jayco would warranty the work since I have no dealer within 200 miles of me. After the work was done, Jayco only paid about half of the cost. My RV only has 1200 miles on it. Now my rear AC is not cooling and I cannot get Jayco to give me an answer on where to take it. I am not at all pleased with the warranty and I am having all kind of issues with my unit. I would not have purchased this $200k RV had I know that the warranty is a scam.
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2 comments
#1183467

GET AN ATTORNEY. MOST LAWYERS THAT SPECIALIZE IN LEMON LAW LIDIGATION WILL TAKE A CASE ON A CONTINGENCY BASIS. NOYT ONLY CAN AN ATTORNEY GET WHAT YOU PAID FOR THE VEHICLE THEY CAN GET YOUR SALES TAX , REGISTRATION FEES AND ALL COSTS PLUS DAMAGES IN MOST STATES.

#1179824

Same problem here jayco really sucks 100k gray hawk no heat no a/c no hot water. NO GOOD

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ID
#874561 Review #874561 is a subjective opinion of poster.
Location
Corpus Christi, Texas
Product
Jayco Rv
Pros
  • Overall rv
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Review in Dealers category from Sturgeon Lake, Minnesota

Had my camper flooded by a Jayco dealership while they were fixing a small water heater leak. This was the sixth attempt at fixing the leak. They had my camper for almost a year and didn't fix the AC unit like they said they would while the camper dried out. Got it...
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1 comment
#1186436

Why did you keep going back to Link if they wouldn't or couldn't fix the unit? When you get a bunch of fired beef jerky makers working on technology, you get soggy mouse turds. I used to live in Minong until I was able to get out of that one jerky town.

ID
#870998 Review #870998 is a subjective opinion of poster.
Location
Sturgeon Lake, Minnesota
Cons
  • Customer service
Reason of review
Warranty issue

Made by Amish Craftsmen?? Not!!

In 2013 we purchased our first trailer. The dealership recommended A Jay Flight RB185. We were told it was built by Amish craftsmen. So after door mouldings falling off, noticing corner trim pinched when the cabinets were installed, staples sticking out, dinette seats...
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1 comment
#1175507

Did you do your research? The 185RB is built in Idaho and not in Indiana where the rest of the Jayco line is built by the Amish.

ID
#868121 Review #868121 is a subjective opinion of poster.
Location
Nelson, British Columbia
Pros
  • Floor plan layout
Cons
  • Poor quality of construction
Reason of review
Bad quality

Review in Dealers category from Weatherford, Texas

2015. Jayco seneca 37fk poor attention to detail. Wiring not tied up banging against fuel tanks, no rubber grommets where wiring comes into cab, no protective cover rubbing on sharp metal, under carpet ton of loose screws in trough with wiring, cabinet doors literally fell off. No glue in joints and Brad nails missed joints, drawers not secured fell down, alignment totally off, tires not balanced, batteries went out. So spent most of first year getting things fixed. Pray I have no more problems.
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ID
#867398 Review #867398 is a subjective opinion of poster.
Location
Weatherford, Texas
Reason of review
Damaged or defective

Jayco Seneca 37Rv 2015 Freightliner Review

Antennae both radio and cb. Uses splitter behind dash to signal both. Install cb but you can not set swr on cb set. The splitter box has no adjustments. So no you go not have a cb set up. It is just plain stuoid.
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ID
#867387 Review #867387 is a subjective opinion of poster.
Location
Oak Trail Shores, Texas
Reason of review
Bad quality

2014 Jayco Eagle Ht Rv Review from Brandon, Florida

the dealers spoke of the great insulation in our 2014 eagle ht. the electric bill for the single airconditioner trying to keep a temperature differential of ten degrees from outside for 1 month was over a $100. it was as much as our 11 room house which keeps a more comfortable differential. insides of cabinetts were hot, heat poured through skylights and cheap windows. the energy efficiency is a total lie.
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1 comment
#1171815

Same thing on Jayco pinnacle 36kpts two a/c's won't keep up in mid 90 degree temps. Inside of window frames run at temperature of over 94 degrees, sky light in bath room about the same as window frames maybe a little hotter.

Inside of cabinets melt our medications.

Walk in closet in bed room gets up to 100 degrees inside (I don't think there is any insulation in the cap) Head board on bed radiates at about 85 degrees in morning sun on outside of bedroom slide out. Their R value claims of R30 in ceiling and climate shield results are all marketing hype and I call BS--- This $75,000.00 piece of *** is also cold in the winter

ID
#859200 Review #859200 is a subjective opinion of poster.
Location
Brandon, Florida
Product
2014 Jayco Eagle Ht Rv
Reason of review
Not as described/ advertised

2016 JAYCO 317RLOK BUYER BEWARE

My wife and I took delivery of our first brand new Trailer on May 6th, 2016. On May 7th, 2016 a rain storm rolled thru northern Michigan, I wonder what happened next yes you guessed correctly the roof leaked. Not just an occasional drip but a steady stream. I called Jayco and they told me not their problem the unit is under warranty call the dealer. What a bunch of ***, call the dealer I asked the customer relations rep from Jayco, did the dealer build the trailer no responded the rep. but we give our customers a 2 year warranty so have the dealer fix it. Well now I am really pissed so I called the dealer and they took a look at it and stated the air-conditioned was loose, from the factory, and the frame tore the gasket. Great News they found the issue however 2 ceiling panels have started to separate as well as possible mold. The dealer can haul it back to the shop and do the repairs but then our summer is cut short. Not happy at all with Jayco as they state in their videos how the customer is # 1 as well as quality, I call B./S. If quality was your passion than why is my roof leaking, the closet sliding door was broken, 1 day night shade had a broken string, the screen door was so misaligned that a small animal could come right in the trailer with the door closed. The decals on the front of the trailer are peeling as well as the ones on the side of the trailer. Folks this is a $60,000.00 trailer this should not happen, but talk to Jayco they will tell you how important quality is again that's B./S. I hope the owner, and all the quality people at Jayco buy a new car and the car dies on the side of the road in no mans land, when they call the manufacturer for assistance the manufacturer tells them to POUND SAND. I will never ever buy anything with the Jayco name on it, and let everyone I know that Jayco is junk. Have a nice day
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10 comments
#1494786

I just looked at a Jayco Eagle 317RLOK I am now a bit weary of a purchase that this individual had such a bad experience wow will do more research on other brands

#1345174

I ageee with you 100%! Jayco is absolute junk!

Nice looking on the outside! Nice plan, BUT- the quality of the build is junk! So much for quality! Just a few issues with mine: main door , you can see daylight at bottom, frame was damaged and installed- new at factory?

Screen door is warped. Can see daylight 1/2 way down and across the bottom. Small bugs can get in. Back frameless window: can see 8" of daylight from inside.

Quality build! Pantry door has 3/8" gap to 1/8" on top. Have 4 plywood floor squeaks. One which runs under the shower??

The whole bathroom needs to be torn apart. One in front of the bed and dresser, forgot to screw plywood down? Slide with dinette and theatre seats: when fully retracted,- 3/4" gap at top to nothing on bottom. Seal is jamming up?

Bottom support bracket was not welded 90 degrees square. 3/8" piece of valance missing - torn out. Staples not filled in on trims. Panelling is delaminating on pantry and closets.

Less than 4 months old only! Towed out to our acreage 85 Kms. Our retirements investment- $73,000 - poorly constructed by Omish! So much for Jayco's best on the business and best in quality?

Yes- all BS! Save yourself a the grief- "Don't buy a Jayco!"

#1748823
@Darol Apn

I'm curious here. You have all of these issues, and especially with the screen door and the back window that you said you could see 8" of daylight from inside.

Before you even bought the camper and did a walkthrough to look at it, why didn't you check the windows / doors, etc out? These and all the other issues you are reporting would have been easy to spot by a simple walk through.

#1337961

I have owned 6... Montana and jayco are now Thor.... true trash!

#1345178
@PissedConsumer1337961

My last one was made by Thor and I see they bought out Jayco? Was a water trap.

I carried tubes of silicone with me at all times! Every edwindow, access panel- exterior boot access, propane storage tank, access seeped water. I had to remove a lot of linoleum to dry out the delaminated plywood. Back window: panelling - had to totally remove it and replace.

Water line sprung a leak under sink. Had to virtually- gut, 1/4 of trailer! It was full of mildew and black mould. Finally sold it and bought a Jayco!

Just another headache! Built by Thor.

#1330227

I would not either. Jayco's are cheaply made from what I have seen on You Tube. Spread the word.Any company that blatingly rips people off has got to go.

#1310360

Read a lot of complaints about Jayco. Would like to hear what Brand would be a good buy?

#1171800

I agree whole completely, Jayco is junk

#1170842

Has this problem you experienced gotten better. We are looking at buying a travel trailer and they all seem to have poor quality. Any advice.

#1275122
@PissedConsumer1170842

EVERY SINGLE ONE OF THE MANUFACTURERS HAS LEMONS,SINCE 1998 I HAVE OWNED JAYCO,THEN IN 2000 A SALEM BY FOREST RIVER THEN IN 2003 A COUGAR AND IN 2010 ANOTHER COUGAR. BELIEVE ME EACH CAME WITH ISSUES.

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ID
#858006 Review #858006 is a subjective opinion of poster.
Location
Gladwin, Michigan
Product
2016 Jayco Eagle 317 Rlok Rv
Reason of review
All of the above
Loss
$5000
Preferred solution
Full refund

Jayco Rv Review from Santa Clara, California

I owned a Jayco 184bh Baja edition, fantastic trailer no issues what so ever. It was our first trailer, no issues everything worked great, we traded it in for a Jayco jay feather 7 22BHM because our family truly out grew it. We went with Jayco because for the price the quality is there, if people are expecting caviar taste on a cheese burger budget then look else where; but if your looking for the best bang for buck travel trailer Jayco is the way to go....... no issues from me and my family we love our Jayco.
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ID
#857730 Review #857730 is a subjective opinion of poster.
Location
Santa Clara, California
Product
Jayco Rv
Reason of review
Good quality

2016 Jayco Octane T31B Rv Review

Im not very happy with my 2016 Jayco Octane 31b. Poor finish work has left a 4" gap between matter bed and outside storage do there is a draft. The opposing couches in the back were not mounted square so every time i try to open them they catch on middle couch and my rails on the party deck were not mounted square and have scratched up my back door frame badly
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ID
#850733 Review #850733 is a subjective opinion of poster.
Location
Denver, Colorado
Product
2016 Jayco Octane T31b Rv
Reason of review
Bad quality

2015 Jayco White Hawk 30Bsqb Rv Review

2015 Jayco white Hawk 30BSQB. Very pleased, everything works well, is comfortable and high quality.
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ID
#842001 Review #842001 is a subjective opinion of poster.
Location
Rochester, Minnesota
Product
2015 Jayco White Hawk 30bsqb Rv
Reason of review
Good quality