Jayco Reviews

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XXXXXXXXXXXXXXXXXXXXXXXXX This is our 3rd Jayco and I am as happy with this one as I was with the first Jayco Pop up. Our 2nd Jayco was a 2013 Jayco X18D hybrid. The only thing we could find to fix under warranty was a warped bathroom door and low hanging wires...
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ID
#2224376 Review #2224376 is a subjective opinion of poster.
Location
Fenton, Michigan

Missing and damaged parta on our 2020 Jayco North Point . Absolutely NO help or response.

None working chair modular when we purchased rig June 1, 2020. Puncher and scratch front cap. Sent the estimate, twice, with NO response. Was told by Rich Brown on June 1, 2020 that he had ordered modular then four months later I get a text from him on September 21, 2020, saying it was going out by FedEx in morning. October 6. 2020 I called him and was told we would have to come to Medford, Oregon from California to get it.

User's recommendation: Steer clear.

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ID
#2217719 Review #2217719 is a subjective opinion of poster.
Location
Sacramento, California
New Reviewer
Very sorry I bought I bought this Jayco
Very sorry I bought I bought this Jayco
Very sorry I bought I bought this Jayco
Very sorry I bought I bought this Jayco
Very sorry I bought I bought this Jayco
Very sorry I bought I bought this Jayco
I just purchased a Jayco and my wife sat in the dinett when we got it home and the back separated from the seat frame. It was fastened only in three places with tiny staples (no screws) and no glue. I discovered the seat assembly had no attachments to the floor. The...
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ID
#2210734 Review #2210734 is a subjective opinion of poster.
Pros
  • Nice looking
Cons
  • Quality ended when thor took over
Preferred solution
Full refund
On June 1, 2020, we purchased a 2020 Jayco North Point in Medford, Oregon. At the time we pre viewed the rig there was no power to it, but there was a puncher and scratch on the cap which we were rold would be fixed. When we went for our walk through we were told that...
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ID
#2206826 Review #2206826 is a subjective opinion of poster.
Location
Granite Bay, California
New Reviewer

Multiple failure on 2018 greyhawk

Entire 120 volt electrical panel melted and failed. the rig could have caught fire, but we were lucky to be there and shut it down at the pedestal. They fixed it under warranty but it was a build failure that any decent QC checks would have uncovered.

User's recommendation: Check all electrical connects in your panel and tighten them down well.

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1 comment
#1932866

Same with our 2018 Redhawk 31xl.

ID
#2205939 Review #2205939 is a subjective opinion of poster.
Product
2018 Jayco Greyhawk Rv
Pros
  • Godd layout and design
Cons
  • Poor quality control
Loss
$1200
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Jayco warranty sucks

Refrigerator went out after 8 months in a 2020 28BHS. The camper was at the dealer for s month before jayco tells me the refrigerator manufacturer is responsible. No telling how long it will be before its fixed. Jayco sucks. They dont sell or back a good product. Just peddling crap.

User's recommendation: Buy another brand.

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ID
#2191920 Review #2191920 is a subjective opinion of poster.
Cons
  • Sorry customer service snd warranty
Preferred solution
Replace refrigerator

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Verified Reviewer
New Reviewer

Unable to get reimbursed for domestic ac board burning only after being in new 2020 jayco 28/rls travel trailer for 3months

The ac dometic board burnt called a rv repairmen to come and see why ac was not working it was 110degrees in Texas that day on a Friday afternoon not knowing I had to contact jayco first new to rv living senior citizen living alone needed air fighting with jack to reemburse me part still under warrenty

User's recommendation: I do have photos unable to send.

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ID
#2182514 Review #2182514 is a subjective opinion of poster.
Cons
  • Customer service time
Loss
$355
Preferred solution
Full refund
New Reviewer
The Jayco JayFlight Rocky Mountain Edition that I purchased brand new in Sept, 2019 has been in the service bays longer than its been in backyard to start; lets start the list::: first night me and my wife fell through the bed into the storage compartment, screws were...
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1 comment
#1923363

Thanks for an honest review.

ID
#2149299 Review #2149299 is a subjective opinion of poster.
Cons
  • Numerous
Loss
$8
Preferred solution
Call me and we can discuss my other solution

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Verified Reviewer
New Reviewer

Warranty issues

I can not leave my 2020 Jayco Eagle at the dealers. They will keep it for weeks and I need it. A fellow traveler and next door neighbor bought a Grand Design. He had a warranty problem and Grand Design over-nighted him the parts and then sent a mobile tech to his location to do the repair!! Now thats great customer service! Come on Jayco!

User's recommendation: Buy Grand Design unless Jayco can match their level of customer service.

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ID
#2145698 Review #2145698 is a subjective opinion of poster.
Location
Fair Oaks, California
New Reviewer

Lemon rv

How do you stop jayco and there *** poor rvs ,I bought a brand new jayco precept 35 s and this unit has been nothing but problems since day one ,jayco ought to take responcibility for these poor units they have on the market ,I want everyone to know not to buy a Jayco product,please pass this on to everyone you have on the internet,maybe jayco will help,Im going to have the news channel to come out and air this on tv so people will know what jayco is all about but *** poor quality,an should be liable!

User's recommendation: Dont buy any jayco producr.

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ID
#2136457 Review #2136457 is a subjective opinion of poster.
Pros
  • Floor plan layout
  • Layout
Cons
  • Something always breaking down
  • It has got to go back for more work
  • Everytime i go out
Loss
$15
Preferred solution
Let the company propose a solution
New Reviewer

*** poor Quality on Jayco 2016 Precept 35 s

How do you stop jayco and there *** poor rvs ,I bought a brand new jayco precept 35 s and this unit has been nothing but problems since day one ,jayco ought to take responcibility for these poor units they have on the market ,I want everyone to know not to buy a Jayco product,please pass this on to everyone you have on the internet,maybe jayco will help,Im going to have the news channel to come out and air this on tv so people will know what jaycom is all about but *** poor quality,an should be liable!

User's recommendation: Please do not purchase a Jayco no matter what it is,no Quality control.

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ID
#2136432 Review #2136432 is a subjective opinion of poster.
Location
Grovetown, Georgia

Need replacement part

We need a replacement for the back exit/escape window. Window push bars, Escape latches, and screen, or, at the very least , part numbers to order this replacement so we can fix the exit window accessibility. Our model is 2015 Jayco Precept 29ul 31 foot.
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ID
#2124880 Review #2124880 is a subjective opinion of poster.
Location
Denver, Colorado

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Verified Reviewer
New Reviewer

Roof issue

Hello. I have a 2006 Jayco Jay Feather 19H. This has the TPO roof and is leaking near the top air conditioning unit and has gone through to the interior ceiling. I am reading this is a common problem with the TPO roof. Can you please lead me in the right direction on how to go about fixing this? Is there a recall on this or anything? Warranty is probably gone by now.
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ID
#2057881 Review #2057881 is a subjective opinion of poster.
Location
Rome, New York
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer
Jayco - Poor quality and customer service
Jayco - Poor quality and customer service
Jayco - Poor quality and customer service
Jayco - Poor quality and customer service
Jayco - Poor quality and customer service
Jayco - Poor quality and customer service
We bought a brand new 2019 Jayco Greyhawk. We thought buying new and buying from Jayco would be an upgrade from our 2011 used Thor motorcoach from Cruise America. In some ways it has been, but it has also been a big eye opener with tons of disappointments. First, the...
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ID
#2025743 Review #2025743 is a subjective opinion of poster.
Product
2019 Jayco Greyhawk Rv
Pros
  • Floor plan
  • Appearance
  • Warranty work was completed promptly
Cons
  • Bad customer service
  • Quality
  • Build quality

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Verified Reviewer
New Reviewer

*** Jayco trailer.

I own a 201* 330rsts that I bought new, Every time we used it we had problems, fridge not working, lights falling from ceiling, slide motor failing, side slide gaskets falling off, electric tongue jack not working, etc, etc. We have a water leak in front the dealer can't find and a stress crack in the fiberglass nose the dealer keeps saying he will repair it but keeps giving us excuses why he can't do it at the present time, too hot, too, cold, too wet, tech is on vacation, etc. This has been going on for 1.5 years now. Called Jayco and was basically told not to worry , the dealer will fix it but wouldn't say when. This TT is a pile of junk and I'm at the end of my rope. This was to be our retirement home to see the country in and I'm afraid to even use it anymore.

User's recommendation: Stay away from Jayco unless you like headaches and lies.

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ID
#2022217 Review #2022217 is a subjective opinion of poster.
Location
Jeffersonville, Indiana
Pros
  • Nice floorplan
Cons
  • Junk
  • Jayco knows this rv is defective
  • Jayco knows this unit is a lemon and quality sucks
Preferred solution
Full refund