I owned a very nice 3 year old Jayco trailer that we decided to trade on a new Eagle Premier. (A BIG MISTAKE) After shopping around I found a good deal in Little Hocking Ohio.
After 4 months the bedroom slide out failed in the out position. I called several local dealers after referrals from Jayco. NO DEALERS WOULD HANDLE OUR SLIDEOUT FAILURE AS WE DIDN'T BUY FROM THEM. We can't move the trailer with a slide in the out position.
Finally after several weeks a contractor was brought in and the slide was pushed in. I had to make blocks to hold the slide for the return to the dealer where purchased. The story gets worse. Having parked the trailer in northern Michigan the bedroom slide fails again weeks later.
NO JAYCO DEALER in the area will make a repair! So another contractor is arranged to make the repairs. He makes 2 trips of 100 miles each RT as directed by Jayco to inspect and a third trip 8 weeks later with the parts finely to make the needed repairs. GUESS WHO GETS STUCK PAYING FOR A SERVICE CALL.
Lisa says JAYCO DOESN'T PAY FOR SERVICE CALLS. If you want my advice: LOOK ELSEWERE AND READ OTHER HORROR REVIEWS. BUYING LOCAL IS NO GUARANTEE OF REPAIRS IF YOUR ON THE ROAD.
Call me if you want more information. Ralph (440) 343-7507
Reason of review: Bad quality.
Monetary Loss: $90.
Preferred solution: Let the company propose a solution.