Jayco Phone Numbers and Emails

Toll-Free Number:

  • (800) 283-8267
Send Message

Customer Service:

  • (574) 825-5861

Legal:

  • (888) 914-9661

Jayco Emails:

Customer Service
General Info
Legal
Privacy Inquiries
Is this your business?
PissedConsumer Club

Contact Information

Jayco Website:

Jayco Help Center:

Corporate Office Address:

Jayco, Inc
903 S. Main St.
Middlebury, Indiana 46540-8529
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 5:00pm

More contact details

Fax:

+1574.825.0679

Jayco Rating Based on 365 Reviews

Rating details

1.9
more details
Customer service
Product or Service Quality
Value for money
Warranty

Rating stats

Rating trend

How Good is Jayco's Customer Service?

RayA C Itd
RayA C Itd
Feels Disappointed | Mar 21, 2024

I have to send in documentation before they can move forward.........

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Rizwan Rnc
Rizwan Rnc
Feels Disappointed | Jul 21, 2023

Sucks

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Dianne Fla
Dianne Fla
Feels Disappointed | Jun 06, 2023

No quality in jayco product

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Shawntelle Upe
Shawntelle Upe
Feels Neutral | Oct 13, 2022

I think jayco is a good company. Had no problems with warranty work with the coach. Just the Chevy is extremely difficult to find dealers to work on RV.

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Summary of Jayco Customer Service Calls

461 TOTAL
CALLS
02:01 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Jayco?

Request for Information Question:

  • “Need to speak with a service technician”
  • “To ask a question about a leak in my shower?”
  • “Support”

Product/ Service Question:

  • “Warranty issues”
  • “Indeed inflation about insurance”
  • “Slide on jayco seismic 4212 will not go in and out the Schwinn text system is junk”

Return/ Replace Question:

  • “26 M Hub caps lost all original and 2 replacements”
  • “2 year wait time for warranty repair to replace a radio in a 2020 Jayco Melbourne 24 L”
  • “Need replacement part”

Staff Question:

  • “Dissatisfied with my new rv, ans your customer service!!”
  • “Trying to get past customer service for reimbursement for warranty work.”
  • “Need Mobile Repair Service”

Shipping and Delivery Question:

  • “Inquiring about gas tank size”
  • “Skirting package”
  • “Tracking”

Employment Question:

  • “Was let go from a job”
  • “Crestview rv didn't do job right now I am having to get a new slide”

Payments and Charges Question:

  • “My 2024 entegra coach batteries won't charge”

Website/ Application Question:

  • “I'm at campsite and my fridge is off!!”

Activation/ Cancellation Question:

  • “Cancel my monthly teck fee”

Other Question:

  • “Find a recommendation for repairs in Nashville Tennessee.”
  • “I'm having trouble with my tvs”
  • “Cant find water valve for refridgerator water”

About

Related Companies

Thor Industries, Keystone RV, Heartland Rvs, Thor Motor Coach, Open Range Rv

Summary

JAYCO is a manufacturer of recreational vehicles. They make fold-down aka "pop-up" travel trailers, "fifth-wheel" trailers, truck campers and motorhomes. JAYCO is based in Middlebury, Indiana. The company was founded in 1967 by Lloyd Jay Bontrager, at the suggestion of his wife, Bertha. Its name is derived from his middle name. The JAYCO company logo is a Blue Jay in flight. Its mascot is also a Blue Jay named "J.Jay". In 1970 the company built some 2,000 fold-down travel trailers and sold them throughout the United States and Canada. In 1971 they produced about 3,500 camper trailers. In 1976 JAYCO designed the first 5th wheel trailer with a full-height stand-up front bedroom. Presently JAYCO sells about 25,000 vehicles per year. In the 42 years that JAYCO has been in business, they have made over 600,000 vehicles.

Jayco reviews and complaints

Jayco is ranked 74 out of 328 in RVs, Motorhomes and Trailers category

Area Served

Canada, USA, Worldwide

Payment Methods

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