Jayco Phone Numbers and Emails

Toll-Free Number:

  • (888) 640-3110

Customer Service:

  • (574) 825-5861
  • (888) 640-3110
  • (800) 283-8267


  • (888) 914-9661

Jayco Emails:

Customer Service
General Info
Privacy Inquiries
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Jayco Contact Information

Jayco Website:

Jayco Online Chat:

Corporate Office Address:

Jayco, Inc
903 S. Main St.
Middlebury, Indiana 46540-8529
United States

Other Info (opening hours):


Monday - Friday: 8:00am - 5:00pm


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Jayco Rating Based on 307 Reviews

Rating details

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Customer service
Product or Service Quality
Value for money

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Summary of Jayco Customer Service Calls

02:03 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Jayco Customer Service?

Request for Information Question:

  • “Need help with the heating”
  • “Question about gray tanks”
  • “Question about my camper”

Product/ Service Question:

  • “Brand new unit and fridge isn't working properly”
  • “I have a 2020 Jayco Eagle 5th wheel my den A/C is not working properly.”
  • “New Pinnacle, outside TV does not work”

Return/ Replace Question:

  • “I have a 2020 30.5 ctks Jayco fifth wheel with the 3 step fold in steps with the hand rail. They do not extend out far enough. It needa the 4 steps. My wife has a hard time getting up and down them. We need you to exchange them for the 4 steps.”
  • “Need replacement part”
  • “We need to replace our casing and electrical roll back canvas awning for our 2015 Jayco precept 31UL.”

Staff Question:

  • “Need Mobile Repair Service”
  • “Service dissatisfaction”

Shipping and Delivery Question:

  • “Inquiring about gas tank size”
  • “Tracking”

Activation/ Cancellation Question:

  • “Cancel my monthly teck fee”

Other Question:

  • “Slide controller locations on 2017 designer 39re”
  • “2022 jayco flight 29rks farmhouse when will they start building them have on order four months and just not getting anywhere on build date or is it just not going to happen at all”
  • “My BM Pro has a flashing BM Pro screen. I cant get out of it.”


Top Jayco Services

Rv Repair, Customer Care, Repair

Top Jayco Products

Rv, Trailer, 2018 Eagle Rv

Jayco Pros and Cons

Pros: Layout and decor of jayco, Floor plan layout, Warranty work was completed promptly, Layout, Floorplan

Cons: Customer service, Poor quality of construction, Poor quality, Failed to support the customer, Build quality

Related Companies

Thor Industries, Keystone RV, Heartland Rvs, Thor Motor Coach, Open Range Rv


JAYCO is a manufacturer of recreational vehicles. They make fold-down aka "pop-up" travel trailers, "fifth-wheel" trailers, truck campers and motorhomes. JAYCO is based in Middlebury, Indiana. The company was founded in 1967 by Lloyd Jay Bontrager, at the suggestion of his wife, Bertha. Its name is derived from his middle name. The JAYCO company logo is a Blue Jay in flight. Its mascot is also a Blue Jay named "J.Jay". In 1970 the company built some 2,000 fold-down travel trailers and sold them throughout the United States and Canada. In 1971 they produced about 3,500 camper trailers. In 1976 JAYCO designed the first 5th wheel trailer with a full-height stand-up front bedroom. Presently JAYCO sells about 25,000 vehicles per year. In the 42 years that JAYCO has been in business, they have made over 600,000 vehicles.

Jayco reviews and complaints

Jayco is ranked 51 out of 304 in RVs, Motorhomes and Trailers category

Area Served

Canada, USA, Worldwide

Payment Methods

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