Jayco Phone Numbers and Emails

Toll-Free Number:

  • (800) 283-8267

Customer Service:

  • (574) 825-5861

Legal:

  • (888) 914-9661

Jayco Emails:

Customer Service
General Info
Legal
Privacy Inquiries

Jayco Contact Information

Jayco Website:

Jayco Help Center:

Corporate Office Address:

Jayco, Inc
903 S. Main St.
Middlebury, Indiana 46540-8529
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 5:00pm

Fax:

+1574.825.0679
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Jayco Rating Based on 338 Reviews

Rating details

1.9
more details
Customer service
Product or Service Quality
Value for money
Warranty

Rating stats

Rating trend

Summary of Jayco Customer Service Calls

350 TOTAL
CALLS
02:01 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Jayco Customer Service?

Request for Information Question:

  • “To find out date of service of my camper”
  • “Questions about a 95 Jayco 1207 series”
  • “Ask about the port griddle platform”

Product/ Service Question:

  • “Warranty work”
  • “Rv has been in the shop 5 months for warranty work and nothing is getting done. We bought it brand new didn't even have it 90 days and been in the shop ever since”
  • “Our back shade strings have disconnected in the shade no longer works.Jayco Eagle 2021,”

Return/ Replace Question:

  • “2 year wait time for warranty repair to replace a radio in a 2020 Jayco Melbourne 24 L”
  • “Need replacement part”
  • “Need replacement part-window screens ( were destroyed)8”

Staff Question:

  • “Dissatisfied with my new rv, ans your customer service!!”
  • “Trying to get past customer service for reimbursement for warranty work.”
  • “Need Mobile Repair Service”

Shipping and Delivery Question:

  • “Inquiring about gas tank size”
  • “Tracking”

Website/ Application Question:

  • “I'm at campsite and my fridge is off!!”

Activation/ Cancellation Question:

  • “Cancel my monthly teck fee”

Other Question:

  • “Flooring turning yellow”
  • “Keys”
  • “Water heater”

About

Top Jayco Services

Rv Repair, Customer Care, Repair

Top Jayco Products

Rv, Trailer, Warranty

Jayco Pros and Cons

Pros: Layout and decor of jayco, Floor plan layout, Warranty work was completed promptly, Layout, Floorplan

Cons: Customer service, Poor quality, Poor quality of construction, Failed to support the customer, Build quality

Related Companies

Thor Industries, Keystone RV, Heartland Rvs, Thor Motor Coach, Open Range Rv

Summary

JAYCO is a manufacturer of recreational vehicles. They make fold-down aka "pop-up" travel trailers, "fifth-wheel" trailers, truck campers and motorhomes. JAYCO is based in Middlebury, Indiana. The company was founded in 1967 by Lloyd Jay Bontrager, at the suggestion of his wife, Bertha. Its name is derived from his middle name. The JAYCO company logo is a Blue Jay in flight. Its mascot is also a Blue Jay named "J.Jay". In 1970 the company built some 2,000 fold-down travel trailers and sold them throughout the United States and Canada. In 1971 they produced about 3,500 camper trailers. In 1976 JAYCO designed the first 5th wheel trailer with a full-height stand-up front bedroom. Presently JAYCO sells about 25,000 vehicles per year. In the 42 years that JAYCO has been in business, they have made over 600,000 vehicles.

Jayco reviews and complaints

Jayco is ranked 55 out of 302 in RVs, Motorhomes and Trailers category

Area Served

Canada, USA, Worldwide

Payment Methods

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