Customer service
Product or Service Quality
Value for money

We purchased our unit brand new. It took two weeks before we could pick it up from the service dept.

BlueDog RV (said they were booked)

We then took it out for a trip and had over 10 things wrong. Major one being front brakes locked up and ruined both front tires other recall for hitch. The other issues were quality items of a poorly built trailer.(gaps in cabinets, water leaking under sink, propane storage too small for tank causing dents inside outer door, floating floor has several ripples shower molding fell off) 10 days later trailer was back. ( hitch, floor and propane storage not done.

waiting for Jayco)

We took the trailer out again for 10 days first the water line dis-connected from the drain and we lost all the water in tank. Then it rained for two days. We had water leaking from the ceiling in 4 spots had to put towels and a blanket to soak water up. The unit cost over $46,000 with all the fees and extended warranty.

Jayco doesn't return calls Blue Dog says they will call us then doesn't.

It's a Lemon. We had a Jayco for 17 years before this and the quality was excellent .So that is what we expected with the Fifth Wheel.

Product or Service Mentioned: 2018 Jayco Eagle Ht 29.5Dbok Rv.

Reason of review: Damaged or defective.

Monetary Loss: $47000.

Preferred solution: Let the company propose a solution.

I didn't like: Being screwed, Can not get any satisfaction, Poor quality of construction, Poor quality, Customer service my calls not retuned.

Company wrote 0 private or public responses to the review from Sep 04.
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