Product: Jayco Customer Care Clear all filters (5 of 5 reviews match)
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Jayco - Lousy phone support

I can't believe that I had to supply my email & _______ for calling for support. The call never went through, and when I tried it again, it said that I already used that email...........totally frustrated!. {{Redacted}}
1.0
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Staff
Product
Jayco Customer Care
I didn't like
  • Customer service
#1211799
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A two part story 1) I repaired a Jayco Stirling caravan, spending around $8,000 for parts The prject took 8 months to get the replacement roof and 18 months in al to get the correct parts after receiving 3 incorrect sized mattresses, 2 sets of drawer fronts which were...
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Jayco Customer Care
#1083380
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I bought A Jayco Flight last December its a brand new unit.. I am 3 hours from the dealer. so I called there customer service and told him what was wrong. He told me that if I paid for a service call from a 3rd party repair company which is more than qualified to hand...
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2.0
Product
Jayco Customer Care
I liked
  • Floor plan layout
I didn't like
  • Having a hard time getting repairs made
#1042828
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Jayco Customer Care Review

They don't fix problems warranty work at factory is terrible service writer is lazy and does not care. Factory go to guy for problems lies ,warranty problems left unresolved or more excuses first and very last jayco
1.6
Details
Customer service
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Product
Jayco Customer Care
#999009
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I had a run in with a Jayco dealer who was particularly rude and arrogant to me, in front of my kids too! I complained to Jayco head office but they wanted nothing to do with it. So if you have any morals or believe that treating people decently is important, then I...
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1.0
Product
Jayco Customer Care
#989367
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