Jayco Trailer Hitch
Brand New trailer(purchased on 9 June.....hitch latch was defective.....returned trailer to Camping World (dealer) for repair. Dealer says can't fix because Jayco can't deliver the defective part until 26 July.
They are tying up my trailer for four weeks. I planned on a long summer trip and now I can't. Their system of handling warranties and parts deliverance is extremely poor. Camping World has poor service.
Their service department won't return phone calls.
Their tech knew about the problem when they hooked the trailer up to my truck and never recommended fixing the problem at that time. I am not a happy camper with Camping World and Jayco.
Reason of review: Poor customer service.
Preferred solution: Deliver product or service ordered.
Jayco Cons: Service.
Location: Jayco, Andover, OH 44003, USA
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Comments
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Ours has been tied up since 2-16 got back a week ago to find weld splatter from factory on entire left side and burnt...so its back again!!! Good luck!!! Posted review also thats just one problem!!!