There are two safety recalls on our unit, Their dealership organization do not support the consumer either, The propane auto switch over was recalled, I called the dealership, and none were able to repair the trailer. I purchased the part online and installed it.
Jayco does not want to reimburse me. If their dealerships can not do the work, they should reimburse the consumer. We made an appointment to fix the Dometic stove early in April for mid-August, we drove to the dealership with the trailer and they told us they did not have the part and wanted to reschedule for October making the entire camping season without a stove.
If Jayco installs these components, they are uultimately responcible to repair. We have owned many makes of travel trailer, and Jayco is the worst quality.
User's recommendation: Purchase a higher quality unit.
Monetary Loss: $67.
Preferred solution: Full refund.
Jayco Cons: Having a hard time getting repairs made.