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1.4

We bought a Jayco 2018 Eagle HT Fifth Wheel. It has spent more time in the shop than we have been able to use it.

We spent $35k for the brand new fifth wheel and we had to return it to the shop the first week because the toilet leaked. A Jayco authorized repair facility is a bs. It took us 6 mos to get an appt. When we finally did, the requested repairs from Jayco under warranty but because the repair facility did not get the information to Jayco before the warranty expired, they denied the claim.

It was at the repair facility BEFORE the warranty expired. Jayco DOES NOT stand behind their authorized repair facilities. And, repair #3, the toilet still leaks. I would never recommend a Jayco to anyone.

They do not stand behind their products at all. And their warranty - piece of s. .

. .t.

User's recommendation: DON'T BUY!!!!!

Monetary Loss: $5000.

Preferred solution: I would like to be able to use my fifth wheel or get it replaced with a new rv. Maybe have it returned as a lemon. We have been making payments on a fifth wheel we have not been able to use. Waiting for Jayco to authorize repairs..

Jayco Pros: 2018 new.

Jayco Cons: Customer service, Repair facilities are not truly authorized, Falling apart.

Location: Arbuckle, California

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