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1.9

I ordered a replacement canvas for a 2001 14SO popup camper. I had to provide the VIN# in order to get the exact canvas for my camper (dark blue at the bottom).

After ordering I was told that the replacement will be brown/suede neutral color. My awning is dark blue as well as all the graphics and interior of the camper. They also told me that the order will take 5 weeks because it is custom made to order. I don't have a problem with the lead time but I would like a color that matches the original camper since it is custom made.

The dealer tried to help me here but no luck. So I called Jayco and was told that they only have one color brown/suede and they will not make any other color.

The Jayco representative was very nice but said there is no option. I guess I have 2 options cancel the order or change the awning and graphics.

Reason of review: Fair pricing.

Jayco Cons: Jayco not willing to let me pay extra for exact color match.

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