Jayco

2022 Jayflight 28BHS. Three years old and the outer wall near the slide is cracked.

An obvious repair was done in that area from the factory or en route prior to delivery to me, of which Jayco says they have no record of damage. Water is now behind and delamination is starting. No support from Jayco. I bought it new, and from the beginning, there has been trouble.

The wrong furnace was installed, cracked fresh tank inlets, a faulty fridge that never worked, and a defective water pump. Windows in the slide are crooked and full of sawdust in the troughs, and outer compartment doors will not close without force. This product is total garbage, and their warranty is useless.

$70,000+ with extra useless warranties and taxes. I'm almost 68 years old and I'm pi$$ed off about this.

I bought a 2022 Jayco Super Lite new. After about two years, I discovered severe water damage caused by failed seals above both rear windows.

Blue Compass tech had to remove the underbelly and dump gallons of water to locate the leak. I filed a warranty claim. Jayco gave me a written denial, citing that the unit was outside warranty and calling it non-structural. However, the nature of the failure is clearly not routine maintenance; it required invasive diagnostics to even see it.

I requested escalation and full documentation but was told customers can't be CC'd in the manufacturer's portal. Meanwhile, the dealer has offered a discounted repair that I should pay for myself. This looks like a premature structural defect, not normal wear. I am pursuing this further with the Utah Division of Consumer Protection, the Better Business Bureau, and other avenues.

Pros: Attractive design, lots of features. Cons: If Jayco won't back you when something clearly fails early, that's a big risk.

Would NEVER!!! purchase another jayco product.

I just bought a 160k jayco toy hauler. The quality of the products installed are horrible. Thr unit was damaged when delivered to me. No help from jayco.

The fit and finish of doors,cabinets, lights, all hardware are cheap Chinese made junk. The linoleum floor has a huge bubble in it as wide as the unit. The 3 season door in the garage is very flimsy and doesn't close as it should. AGAIN, no help from jayco.

There's too many things to list that are substandard or poor quality.

The workmanship of things installed is horrible. DO NOT BUY anything made by thor/ jayco.

We purchased a 2024 Jayco Pinnacle 37MDQS in March of '24, and the quality is absolutely terrible. Water leaks, roof wrinkles, poor cabinets, and not insulated as stated. This wasn't a cheap camper; well, at least the purchase price wasn't; the camper itself is nothing but cheap.

We spent extra for a 3rd AC, and when all three are set to 72 on an 85-degree day, they can't keep up, which goes to show the poor insulation quality. The old 15 Forest River we had was a far superior camper for less than half the cost.

Not even 30 days from purchase, water was at a pretty good pace coming out of the 5th wheel hitch. Five months at the dealer and Jayco is not willing to reimburse for payments or loss of use time. The warranty and sticker on the door state a full-time living warranty, but the people from Jayco say they don't have a full-time living warranty, lol. We use ours for work and spent time in it, but it does nothing when you can't use it. Back from the dealer after the 5-month stint and the issue supposedly fixed, and guess what? Water is leaking out of the 5th wheel again, lol. Another several months at the dealership, and the issue was allegedly fixed again. Well, next hookup, water didn't come out of the 5th wheel; this time it was from under the bedroom cabinets.

This camper is a 125k pile of...yeah, I plan on writing a review on every site possible, which also infuriates me because I have much better things to do with my time.

I cant tell you where the lines cross, but my StarCraft satellite trailer from 2017 was just totaled and State Farm denied any coverage on the basis that the damage was the manufacturers fault. We used the thing all the time.

Summer - vacay; all other seasons- she shed for my wife. StarCraft marine says that jayco built my unit.

My wife noticed mushiness in the floor in January for the first time ever. We had State Farm send an assessor. He said the floor damage was from a slow leak from the roof which ran behind our inner walls and was not able to be detected.

He said that after I told him we had never seen water. They said shoddy sealing of the roof caused it. We are out 18k.

We have a worthless trailer with 13 k of damages. Be cautious.