Jayco Reviews

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2018 Jayco Alante, purchased new 2/2019. Has 5000 miles on it, 2000 miles were on it when purchased. Has been in the shop 55 days total.Flooring replaced twice, constant generator issues, drivability issues, windshield wipers failed 3 times ,the list goes on and on...
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1 comment
#2001284

no more *** jacos thor bought them out and are making them like ***

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ID
#2135431 Review #2135431 is a subjective opinion of poster.
Product
2018 Jayco Alante Rv
Preferred solution
Deliver product or service ordered
Most helpful review
New Reviewer
2016 Jayco 27BHS
First off, I am calling B.S. on many of these reviews that all seem to have been written by the same, uneducated, illiterate troll with an obvious agenda. The consistent mis-spellings, poor grammar, and haphazard punctuation on so many of these reviews makes it REALLY...
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42 comments
#2040755

I can tell you their floors are crap. Ours are falling through.

NO water damage just poor design.

That is not a minor problem. There needs to be a class action lawsuit against these crooks.

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ID
#832631 Review #832631 is a subjective opinion of poster.
Location
Augusta, Georgia
Product
2016 Jayco Jay Flight 27bhs Rv
Pros
  • Value for my money
  • Layout and decor of jayco
Cons
  • Minor propane issue
Reason of review
Good quality
New Reviewer

Cannot get appointment for warranty work until Jan. 2022

Bought a 26 RK Jayco Whitehorse at Camping World Bossier City La, on Aug. 9, 2021. Have made one trip and the shower surround keeps coming off track. Camping World of Roscoe, IL attempted to fix it. Did not. Called dealer that I bought from and I was told they could not see me until January, 2022. Have couple of other issues that need addressing so I guess I can't go camping until 2022.

User's recommendation: Look hard at customer service before buying a Jayco.

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ID
#2889741 Review #2889741 is a subjective opinion of poster.
Pros
  • Like camper
  • Beautiful trailer
Cons
  • Treatment after the sale
  • Failed to support the customer
Preferred solution
Let the company propose a solution
I AM NOT EVEN SURE WHERE TO START, WE TRADED A PUMA BH, TO DOWN SIZE LESS THAN 6 MONTHS AGO. THE BUYING EXPERIENCE WITH CAMPING WORLD WAS HORRIBLE, TOOK THEM 3 WEEKS TO SELL ME CAMPER BECAUSE OBVIOUSLY NO ONE LIKES TO RETURN CALLS, THE ONLY ONE THAT WAS HELPFUL WAS THE...
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ID
#2889389 Review #2889389 is a subjective opinion of poster.
Location
Georgetown, Kentucky
Pros
  • No pros
Cons
  • Which ones
  • Build quality
  • Product and whole experience
New Reviewer

Brand new unit and fridge isn't working properly

Fridge not working and set up for winter want to know who can come and fix it a mobile repair shop so we dont have to move it let me know someone who can come to me to fix as it is set up for the winter I think the way I have to do this is *** I should be able to call and talk to someone and get it taken out this is a waste of time for me Bruce Eastman 775-843-****
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ID
#2888424 Review #2888424 is a subjective opinion of poster.
Location
Sparks, Nevada
Preferred solution
For it to be fixed
I knew going in that all campers have their issues. I bought a 2021 jayco seismic 4113. Well needless to say my camper is way beyond little issues. I spent over 100,000.00 on this rolling turd. It has spent over 4 months in the repair facility and not even close to...
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ID
#2864358 Review #2864358 is a subjective opinion of poster.
Location
Middletown, Delaware

Un happy about warranty work

I dropped of travel trailer jayco bought brand new 2019 . Washing dishes sink dropped out. Took to chesaco rv ware i bought it. They say you havnt returned call or looked at it. Its been there over a month. Please help
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ID
#2831433 Review #2831433 is a subjective opinion of poster.
Location
Glen Burnie, Maryland
New Reviewer

Washer Dryer Hook up

I need instructions how to hook up a washer dryer combo in my Jayco seismic wave 400 W its pre-preinstalled to the valves and the dryer vent but we have questions about the dryer vent where does it go?
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ID
#2813290 Review #2813290 is a subjective opinion of poster.
Location
Kansas City, Missouri
New Reviewer
There are two safety recalls on our unit, Their dealership organization do not support the consumer either, The propane auto switch over was recalled, I called the dealership, and none were able to repair the trailer. I purchased the part online and installed it. Jayco...
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ID
#2804617 Review #2804617 is a subjective opinion of poster.
Cons
  • Having a hard time getting repairs made
Loss
$67
Preferred solution
Full refund
New Reviewer

Very displeased with Jayco pre-ordering of trailers

I ordered a Jayco 2022 Jayflight SLX 267bhs 2 months in advance. Had a written agreement and a deposit. Was happy with my selection after months research. Then just before the trailer is due to come in, I get notified that the price went up by $3,000. Not happy, my wife and i waited 2 months anticipating its arrival only to find out Len's RV of Brighton, Ontario and Jayco the manufacturer reneged on deal reneged reneged reneging

User's recommendation: Don't buy from Len's RV of Brighton or Jayco, can't be trusted. Don't stand behind the their word or a written deal/.

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1 comment
#2054987

Price protection on just about every RV made ended in January if not last year due to the pandemic.

ID
#2802734 Review #2802734 is a subjective opinion of poster.
Pros
  • Like the design
Cons
  • Terrible customer service
New Reviewer

I can't find a ladder to get on my bunk bed

My daughter twisted her Ankle jumping off the bunk. There should be a ladder I just cant find where it should be

User's recommendation: Check to make sure ladder is there.

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ID
#2764042 Review #2764042 is a subjective opinion of poster.
Location
Los Angeles, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
We purchased our unit from Camping World in SC in March 2020 with the option of an outside grill and refrigerator, for an additional $2,400 to the purchase price. We live in TN and this outside grill and refrigerator was not installed when we picked the unit up. We...
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ID
#2755536 Review #2755536 is a subjective opinion of poster.
Loss
$3700
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer
My wife and I saved up for a long time to buy a new camp trailer, we fell in love with a 2021 Jayco jay flight rocky mountain edition # 245RLSW. First time taking it camping, the refrigerator and water heater stopped working. To the dealer for repairs, second time...
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ID
#2753706 Review #2753706 is a subjective opinion of poster.
Pros
  • Floorplan
Cons
  • Customer service
  • Denial of coverage under warranty
  • Can not get any satisfaction
Loss
$180
Preferred solution
Let the company propose a solution
New Reviewer

My camper is nothing but warranty work.

Update by user Aug 08, 2021

We have contacted our dealership, who we are very happy with, and they are contacting the company on our behalf.

Original review posted by user Aug 08, 2021
We are a camping family. We have previously owned 2 Jayco campers and have been very pleased, however, we bought both of them used. My husband and I recently bought ourselves a retirement camper and insisted we were going Jayco yet again. BIG MISTAKE!!! It is full of flaws and warranty work. We are working with our dealership to see what can be done

User's recommendation: Don't buy Jayco until their quality control begins to do their job!!!

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ID
#2753239 Review #2753239 is a subjective opinion of poster.
Location
Ashland, Kentucky
Product
Jayco Camper
Cons
  • Camper is a lemon
  • Unit a lemon
Preferred solution
Full refund

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Verified Reviewer
New Reviewer
Jayco - Straight out Lemon! Buyer beware! If I could give a zero rating I would
Update by user Sep 01, 2021

So update on Warranty work.. we have not heard from Jacob they have not tried to contact us the only thing they have sent us was a recall letter for our propane regulator that needed to be changed when we brought it into Bish's it was there for 2 weeks they did not fix...

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2 comments
#2053696

hello could you tell me exactly what was the problem with the hot water. we had the hot water unit change twice and still does not work. thank you very much,

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ID
#2735148 Review #2735148 is a subjective opinion of poster.
Product
Jayco Rv
Preferred solution
A different coach one that does not have all of the defects at least 7 things are defective and they are major things

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Verified Reviewer
New Reviewer

*** poor antenna

We bought a 2021 jayco while hawk in February of this year. The little shark fin antenna hasn't picked up a single channel to be able to watch TV. It's sad to know a 38,000 vehicle has a worthless pos antenna and jayco won't do anything about it

User's recommendation: Do your research.

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1 comment
#2049187

I have the same issue with the antenna I removed the wall plate and took antenna line off the power wall panel and plug it into tv . I then received 20 channels I did need to use a line booster to get a good pitcher.

I talked winegard about the power panel they said it provides power to the antenna all the time and if that antenna is not setup to have power to it this could cause a issue. It seem like it is not a power antenna as it worked with power removed.

ID
#2731920 Review #2731920 is a subjective opinion of poster.
Cons
  • Bad antenna
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Horrible customer service

Contacted jayco in regards to a new purchase I had made on seismic 4113. They refused to help. This 100,000.00 camper is an absolute heap. The directed all problems to my dealer. They did not produce this expensive lemon. Very disappointed!!! I will not go away. Owed this thing for 4 months and has been in for repairs for over two of them. Makes it impossible to enjoy. Every day is something new. VERY POOR QUALITY CONTROL AND CUSTOMER SERVICE. Would never recommend buying a jayco product to anyone. Very expensive garbage

User's recommendation: Look elsewhere. Quality is not there but price tag is.

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2 comments
#2040284

I have a 202* *** North Point. What a piece of junk.

Worst manufacturing I have ever seen.

I don't have time to list all the things that were installed by the twelve year old kids. If you see the name Jayco walk right by it so you dont get screwed out of like I did.

#2042184
@Bartosz Fey

Here to they are horrible 2021 north point POS I don't even know how it made it through the assembly line..too many issues to list ..

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ID
#2705428 Review #2705428 is a subjective opinion of poster.
Cons
  • Failed to support the customer
  • Jaycos lack of quality or resolution to the many issues
  • Being screwed
Preferred solution
Refund or replacement

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