447 Jayco Reviews and Complaints @ Pissed Consumer

New Reviewer

Chris T Elk Aug 25, 2020

Breach of warranty / poor quality motor home

1.0

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2018 Jayco Alante, purchased new 2/2019. Has 5000 miles on it, 2000 miles were on it when purchased. Has been in the shop 55 days total.Flooring replaced twice, constant generator issues, drivability issues, windshield wipers failed 3 times ,the list goes on and on...

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1 comment

PissedConsumer2001284 Apr 08, 2021 #2001284

no more *** jacos thor bought them out and are making them like ***

0 0

Featured

#2135431

Product

2018 Jayco Alante Rv

Preferred solution

Deliver product or service ordered

Most helpful review

New Reviewer

Quaneisha Ewg Apr 19, 2016

2016 Jayco 27BHS

4.9

First off, I am calling B.S. on many of these reviews that all seem to have been written by the same, uneducated, illiterate troll with an obvious agenda. The consistent mis-spellings, poor grammar, and haphazard punctuation on so many of these reviews makes it REALLY...

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40 comments

PissedConsumer1983559 Feb 14, 2021 #1983559

Maybe if you had bought a REAL trailer instead of the cheapest junk made buy the rv industry. But buying a used old junk pile just to take pictures of sitting in your drive way. Dont qualify you as a real RVer.so keep your ignorant comments to yourself FOOL.

1 3

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#832631

Location

Augusta, Georgia

Product

2016 Jayco Jay Flight 27bhs Rv

Pros

Value for my money
Layout and decor of jayco

Cons

Minor propane issue

Reason of review

Good quality

New Reviewer

Michael T Czh Jun 10, 2021

Poor quality

1.6

2016 Jayco has been nothing but problems since I bought it. The sheet metal started to come off because the staples came out. That's right....staples. I contacted Jayco and they said they didn't care because it was no longer under warranty. Yeah I know but cars get recalled all the time past the warranty when there is an issue with the build. Jayco does not care about loyalty, they depend on ned suckers. This thing is truly lipstick on a pig.

User's recommendation: Do your homework.

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#2601064

Product

Jayco Trailer

Cons

Build quality in question
Junk

Loss

$1000

Preferred solution

Let the company propose a solution

New Reviewer

Lou G May 30, 2021

Extremely disappointed!

I just bought a brand new Jayco SLX trailer on Friday, May 21st. Expecting everything to work on this trailer, I left for Wall SD from Spokane, WA on Monday the 24th to start work at Wall Drug. Upon arriving, I discovered that I have no heat, no hot water and there's a water leak when it rains on the left side of the bed on the floor. I contacted Camping World in Spokane and was told someone from their service department would contact me. That was last Wednesday and no call yet. My next call is to Jayco. If I don't get satisfaction there, the BBB will be getting my nex call.

User's recommendation: Don't buy a Jayco RV, especially from Camping World.

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#2578684

Preferred solution

Fix my RV!!!

PissedConsumer2576031 of Montreal, Canada May 28, 2021

Money stealers

1.0

i worked with on of joeyco broker at the end when i leave the job he refuse to pay me half of my money by making excuses.

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#2576031

Location

Montreal, Quebec

New Reviewer

donald b Air May 26, 2021

Got screwed

1.0

i bought part for my fifth wheel it was a outside trim piece .after 5 months it finally got here and the color is wrong .contacted dealership they said call jayco after 2 more months they informed me that they changed vendors and what you get is what you get that is so wrong . jayco is for getting who has made them big . RAY

User's recommendation: do not buy from this company after you buy you are done.

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#2572853

Loss

$1500

Preferred solution

Deliver product or service ordered

New Reviewer

Conrad D May 17, 2021

Pissed off

1.8

Purchased a Jayco 338 RETS after two i notified Jayco that the paint was chalking. Contacted my dealer he said Jayco didn't put enough UV in the gel coat. I contacted Jayco, camper was out of warranty by 2 months. They basically said tough s---. now the slide is stuck open called repair man to fix cost me 400.00 to get the slide back in . track is bad this cost 1500.00 to repair.

User's recommendation: Would not recommend any one to buy Jayco junk.

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#2557147

Location

Lacombe, Louisiana

Pros

Price

Cons

Poor quality product

Loss

$2500

Preferred solution

Let the company propose a solution

PissedConsumer2532027 of Florence, OR May 02, 2021

Leaking shower

1.0

We bought a new toy hauler from Jayco in October 2017. Our shower started leaking after the first time we took it out. It has been in the shop for the leak 6 times and the problem continues. The problem seems to be a design flaw. I emailed jayco and asked them to help....

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#2532027

Location

Florence, Oregon

New Reviewer

Duane M Lrb Apr 29, 2021

Furniture

1.0

We ordered a 2020 Jayco eagle in March of 2020. We ordered the luxury package. That was a joke. We did not get the luxury pkg. The furniture that was in the RV was the ugliest green and was not the theater seats. Jayco said that was because we got a 2021 and this is not in the pkg. for 2021. Not my fault. I specifically ordered the luxury pkg. and ordered a 2020 not a 2021. Now the dealership is making us pay the difference for the luxury pkg. I am very upset and angry. I will never buy a Jayco product, or buy from General RV. I will also let anyone I know not to buy a Jayco. Buyer beware!! Now the linoleum is bubbling in the main living area and in the bedroom. Very disappointed in the quality.

User's recommendation: Beware!

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#2527731

Location

Middlebury, Indiana

Loss

$1500

Preferred solution

Let the company propose a solution

New Reviewer

BillyandSuzanne D Apr 22, 2021

New Eagle taken back to Dealer to correct issues.

1.0

It has now been 10 weeks and Camping world is blaming Jayco for taking so long to get parts to perform warranty work. I'm not sure who is causing the problems. Is it Jayco or Camping world? Did I buy a lemon? Is it normal to spend $50K on a new TT that has leaking black water valve? An awning that won't work? Automatic leveling system that has never worked? Incorrectly wired satellite hookup? I'm pissed and about ready to get my attorney involved.

User's recommendation: Find a dealer...if one exists...who provides customer service.

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#2516134

Product

Jayco Trailer

Loss

$1000

Preferred solution

Deliver product or service ordered

Companies Similar to Jayco

New Reviewer

Jon K Npg of Maryland Mar 23, 2021

Complain

1.0

2021 eagle ht 28.5 rsts, bought this trailer 11/28/20 brand new and got a POS with multiple issues like a bent kitchen slide cable bracket, something sticking through the fiberglass on the side and a soft floor in front of shower with a loud squeak, I have never used the trailer because its been at the dealership where I bought it for 5 weeks, Id expect more from a 46,000 dollar trailer but I guess I expected too much. Im heartbroken from what the RV industry has become, but you all dont care because RV sales are up. Just try to remember how the RV sales where in 2008 and 2009, SAD

User's recommendation: Do Not buy a Jayco product, they are Junk, their customer service department ran by Steven Claude is a joke and will treat you like a criminal. You’ve been Warned.

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#2470223

Location

Middlebury, Indiana

Product

Jayco Rv

Cons

Slapped together
No quality
Failed to support the customer

Loss

$46000

Preferred solution

Full refund

New Reviewer

joe p Dzz Mar 04, 2021

Resolved: Trouble with warranty

Update by user Apr 04, 2021

Company fixed the issue and I have been provided with product or service ordered. i rcvd a call stating they reviewed claim and would resolve issue in the works now.

Original review posted by user Mar 04, 2021

bought a new 29 ft rek trailer it had sat on the lot for over a year when we purchased it there were some issues took it in to shop 3 times last time they said slide was totaled water had got in a rotted floor damaged walls,spoke with factory,absolutelya claim denied said I did not maintain seals.camper had sat in hot Georgia sun for over a year with no mainiainence but the trouble was mine.they destroyed my retirement I still owe 20,000 dollars and cant use my camper,i don't have 10,000$ to repair it.absolutely the worst experience in my 73 years on this planet.also spent some of my wifes 401k to buy this thing.i feel in my heart that im totally right and they are crooked and liars,bad carma apon them.

User's recommendation: absolutely do not buy jayco,and let them know why.

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Resolved

#2444643

Location

Conyers, Georgia

Preferred solution

repair my camper dealer has had it for 7 months

New Reviewer

Charles D Eoy Feb 26, 2021

Extremely poor workmanship and company will not resolve manufacture problem

In February 2020 my wife and I ordered a Jayco Jay Feather 24RL unit from Voyager RV in Lake Country, British Columbia. In June 2020 the unit arrived and we picked it up. When we closed the slide out we noted that the fender portion attached to the slide out was...

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#2436059

Location

Middlebury, Indiana

Preferred solution

Let the company propose a solution

New Reviewer

Patricia G Xdz Feb 07, 2021

Overall dissatisfaction

Bought a new 2020 Jayco Jay Flight SLX first trip Heat did not work Bed supports broke. Blinds all broke I could go on and on. Had to pay a guy to come fix the heat also ordered a new thermostat because how could we take it in we were living in it. Took it where we bought it when we got back home they said they fixed the problem 2 months in the shop. Had to pay to get the furnace fixed and found a lot of stuff wrong. Things under sofa got musty feels like no insulation

User's recommendation: Get a different brand.

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#2410814

Cons

Substandard building
Poor quality

Loss

$560

Preferred solution

Full refund

PissedConsumer2392789 of Las Vegas, NV Jan 23, 2021

Trailer was a piece of junk

1.8

From the first time that we used our new hummingbird we had one problem after another. For every day that we used it it was in the shop for a week. We complained about the service and lack of repairs and were classified as cry baby trouble makers. A few of the problems that we had. Water leaks, slide stuck open, toilet leak, axel and tire replacement. No gas to the heater. Outlets fell off walls. When they repaired a problem they did not reassemble the anything that had to be removed to get to the repair. We live in California and contacted a lemon law Attorney in San Diego. He sued Jayco and won a 100% cash refund for every penny that we had to spend including storage fees.

User's recommendation: Stay away from Jayco.

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1 comment

Judson Feb 25, 2021 #1987051

What specifically were the issue with the Axel?

0 0

#2392789

Location

Las Vegas, Nevada

New Reviewer

Thomas w Tob Jan 16, 2021

Worst trailer i have owned

1.0

Paneling seams poping and wall paper wrinkles trim falling off furniture pealing thermostat don't work screen door bent pluming lekes slide outs not adjusted bright and more been over 2 years trying to get it fixed now after not fixing most of the stuff I they say your warranty is up

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#2382779

Preferred solution

Let the company propose a solution

New Reviewer

cynthia M Qxg Jan 12, 2021

Warranty refusal

2.0

Update by user Jan 12, 2021

Warranty refusal two times on mold issues

Original review posted by user Jan 12, 2021

We bought a new 2018 Jayco Jay Flight 28 RLS picked up 11/15/2017. In Ca. We experienced black mold issues in aug. 2018 in the Ca. Climate upon looking for items in storage areas. We found items under bed storage, table seating,...

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#2377069

Location

Middlebury, Indiana

Loss

$700

Preferred solution

Company credit non expiration towards purchase of a different unit from Jayco

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Insurance Plans Acceptance	5/5
Number of Destinations	3/5
Location	2/5
Price Affordability	2/5
Diversity of Products or Services	2/5

Jayco

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Rating Details

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Breach of warranty / poor quality motor home

2016 Jayco 27BHS

Poor quality

Extremely disappointed!

Money stealers

Got screwed

Pissed off

Leaking shower

Furniture

New Eagle taken back to Dealer to correct issues.

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Complain

Resolved: Trouble with warranty

Extremely poor workmanship and company will not resolve manufacture problem

Overall dissatisfaction

Trailer was a piece of junk

Worst trailer i have owned

Warranty refusal

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